Help center

How can we help?

Guides for installing Frenemy, answers to the common questions, and a human on the other end when you need one.

Setting up Frenemy?

All install guides
CloudflareAvailable

Connect your account — Frenemy adds a tiny observer Worker in front of your site.

~5 minutes
Next.js on VercelAvailable

Frenemy opens one pull request you merge, then sets one environment variable.

~5 minutes
WordPressAvailable

Install the plugin, paste your site key, answer one question.

~2 minutes
ShopifyAvailable

Store already running through Cloudflare (orange cloud)? A ~5-minute connect. If not, we walk you through routing it through your own free Cloudflare first.

~5 min if your store already runs through Cloudflare’s proxy · otherwise 7–20 min + one DNS wait

Browse by topic

Install & setupConnect Frenemy to your site in about five minutes — a step-by-step guide for each platform.Getting startedWhat Frenemy does, how it reads your traffic, and what to expect in your first few days.TroubleshootingNo data yet, a sign-in link that won't arrive, or turning Frenemy off — fixes for the common snags.Billing & plansTrials, plan limits, changing or cancelling, invoices, and how refunds work.Privacy & securityWhat we store (and don't), how visitor data is handled, and where to send data requests.All FAQsThe complete question-and-answer list — install, what you get, billing, privacy, and safety.

Popular questions

Still stuck? Talk to a human.

Email us and a person — the founder — reads and replies, usually within one business day. There's no phone line or live chat by design: async email is the one channel we can promise honestly, and keep.

Include your account email and, if it's an install question, the platform you're on and what your Install & health page shows.

Email support@frenemy.dev

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